Legal notice

For further information regarding the protection of personal data, we invite you to consult the official website of the CNIL: https://www.cnil.fr/ .

Simply continuing to browse this website implies unreserved acceptance of the terms and conditions of use set forth below. The current online version of these terms and conditions is the only applicable version for the entire duration of your use of the website, until a new version replaces it.

Article 1 - Legal Notices

1.1 Site: The website https://marvesca.com/ is hereinafter referred to as "the website".

1.2 Publisher: 71–75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom .

1.3 Hosting provider: The Eminar website is hosted by Shopify, whose headquarters are located at 126 York Street, Ottawa, ON K1N 5T5, Canada.

1.4 Data Protection Officer (DPO): For any questions relating to the protection of your personal data, you can contact our data protection officer, Sierra Couche, at support@marvesca.com .

Article 2 – Access to the site

Access to our site is intended for your personal and private use. Any attempt to exploit the information, images, or content for commercial, political, or advertising purposes, or to send unsolicited messages, is strictly prohibited. We consider each visit an exchange of trust, and this access may not be misused for purposes other than browsing and navigating our store.

Article 3 – Site Content

Everything you see and use on this site—trademarks, text, photographs, illustrations, videos, sounds, or software—represents the spirit and work of our shop or our partners. These elements are protected by intellectual property law and may not be reproduced, modified, adapted, or used without our written permission. Even if we do not immediately react to unauthorized use, this does not mean that we condone such practices or that we waive our protective rights. Every creation here is considered valuable and protected.

Article 4 – Site Management

To ensure the site's performance and security, the publisher reserves the right to modify access and content at any time, depending on the needs of the site and its users. This may include restricting or temporarily suspending certain sections, or reserving specific parts of the site for a targeted audience. We may also remove any information that could disrupt the browsing experience or violate applicable national or international laws. Finally, occasional interruptions may be necessary to perform updates or improve our services, with the aim of providing our visitors with a reliable, smooth, and enjoyable browsing experience. Every intervention is designed to protect both the site's functionality and the quality of your experience.

Article 5 – Responsibilities

The publisher makes every effort to ensure that the site operates smoothly and reliably, but cannot be held responsible for any breakdown, failure or temporary interruption preventing access to the site or some of its features.

You are entirely responsible for using your equipment to access this site. It is your responsibility to protect your devices and data, particularly against viruses and other cybersecurity threats. You are also responsible for the websites you visit and the information you use on them.

The publisher cannot be held liable for any legal action or claim arising from your use of the site or your failure to comply with these terms. The publisher shall not be liable for any damages, direct or indirect, suffered by you, third parties, or your equipment related to your connection or browsing.

In the event of amicable or legal proceedings initiated against the publisher due to your use of the site, you agree that the publisher may take action against you to obtain compensation for any damages, costs or judgments resulting from this situation.

Article 6 – Hyperlinks

Creating hyperlinks to all or part of our website is strictly prohibited without the prior written consent of the publisher. Any such consent, if granted, remains entirely at the publisher's discretion, and the publisher may refuse it without justification. Even when granted, this right is temporary and may be withdrawn at any time, without the publisher having to provide a reason.

Furthermore, any information accessed via a link to another website is not published by the publisher, who has no control over or rights to the content offered on these third-party sites. The publisher therefore disclaims all responsibility for the content, reliability, or accuracy of information accessible through these external links.

Article 7 – Data Collection and Protection

Personal data refers to any information that allows for the direct or indirect identification of a natural person. This may include elements such as name, identification number or any specific information relating to their physical, physiological, genetic, mental, economic, cultural or social identity.

On our site, the personal information you provide to us is primarily used to manage our relationship with you and, where applicable, to process your orders efficiently and securely.

The data we may collect includes: your first and last name, your postal address, your email address, your telephone number and, in the context of payment for your purchases, your financial information related to your bank card.

For any questions or requests regarding the protection of your personal data, we are available at support@marvesca.com .

Article 8 – Right of access, rectification and deletion of your data

In accordance with current regulations on the protection of personal data, you have several rights regarding your information:

You have the right to access your personal data, allowing you to know what personal data we hold about you. Before responding to your request, we may ask you for proof of identity to verify your legitimacy.

You can also exercise your right to rectification, to correct or update any inaccurate information. The right to erasure allows you to request the deletion of your personal data, in accordance with applicable laws.

You can request the restriction of the processing of your data or object to its processing under the conditions set out in the GDPR. Finally, the right to data portability allows you to receive your personal data so that you can transfer it to another platform if you wish.

To exercise any of these rights, you can contact us by mail at the following address: 71–75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom or by email at support@marvesca.com .

For any questions or clarifications regarding your personal data, we are available at support@marvesca.com .

All requests must be accompanied by a signed copy of a valid identity document and must include the address to which we can reply. We undertake to respond within one month of receiving your request. This period may be extended by two months if the request is particularly complex or if the volume of requests so requires.

Furthermore, since Law No. 2016-1321 of October 7, 2016, you have the option of determining the fate of your data after your death. For more information, you can consult the CNIL website: https://www.cnil.fr .

You also have the option of filing a complaint directly with the CNIL via their website. However, we recommend contacting us first, as we are fully committed to resolving any issues related to your personal data quickly and efficiently.

Article 9 – Use of data

The personal information we collect from our users is primarily used to enable access to and use of our website, to improve its services, and to ensure a secure environment. The legal basis for this processing is the performance of the contract between the user and our platform.

More specifically, this data is used to:

  • To allow your access and navigation on the platform;
  • To provide attentive and tailored support to each user;
  • To provide individualized and attentive support to each user;
  • To provide dedicated support and meet the specific needs of each user;
  • To adapt certain services, including the presentation of content or advertisements, according to your preferences and browsing history;
  • Prevent and detect fraud, malware and security incidents;
  • Managing potential disputes with users;
  • Communicate commercial and advertising information according to your choices;
  • Organize the use of payment services in a secure and compliant manner.

Article 10 – Data Retention Policy

We retain your personal information only for as long as necessary to provide you with our services and support.

However, some data may be retained for longer periods when reasonably necessary or required: to comply with our legal and regulatory obligations, resolve potential disputes, prevent fraud and abuse, or ensure compliance with our terms of service. Therefore, even after your account is closed or your data is no longer needed to provide our services, some information may be retained to meet our legal obligations or prevent any disputes or abuse.

Article 11 – Sharing your personal information with partners

Your personal information may be shared with partners located exclusively within the European Union, and only in certain specific situations:

  • When using payment services, the platform collaborates with third-party financial and banking institutions with which it has entered into contractual agreements to ensure the proper execution of these services;
  • If you post information in publicly accessible comment sections, this data may be viewed by other authorized users and partners;
  • When you explicitly grant access to your data to a third-party website;
  • When we use service providers to provide user support, advertising services, or payment services, these partners have limited access to your data and are contractually obligated to strictly comply with applicable regulations regarding the protection of personal data.
  • In certain exceptional cases, when required by law or to defend our rights, your information may be transmitted in order to respond to claims, legal or administrative proceedings.

Article 12 – Communication and commercial offers

You may receive messages from us featuring our offers and new products. If you prefer not to receive these, simply let us know at support@marvesca.com .

Your information may also be used by some of the publisher's partners for marketing purposes. You can refuse this type of use at any time by contacting us at the same address.

When browsing this website, you are required to respect the privacy and reputation of other users. Any unauthorized collection or use of personal data is strictly prohibited and will be your responsibility. The publisher accepts no liability for any breach of this rule.

Finally, the data collected is stored and used only for the necessary period, in accordance with applicable legislation.

Article 13 – Cookies

A cookie, or tracker, is a small file placed on your device (computer, tablet, smartphone) and accessed when you browse a website, read an email, or use software or a mobile application, regardless of the type of device used (source: https://www.cnil.fr/fr/cookies-traceurs-que-dit-la-loi ).

Our site may automatically collect certain standard information. This data is used solely to analyze traffic volume and type, improve site design and organization, optimize user experience, and for other administrative and planning purposes.

When cookies originate from our site or third-party partners, they will only be placed on your device with your consent. On your first visit, an explanatory banner will allow you to accept or refuse their use. The consent given remains valid for thirteen months, but you can disable these cookies at any time.

Cookies on this site may include:

  • Google Analytics: to measure website traffic
  • Google Tag Manager: for managing the implementation of Google tags
  • Google AdSense: Google's advertising service that displays ads on websites and YouTube videos
  • Google Dynamic Remarketing: allows you to display personalized ads based on your previous searches
  • Google Ads Conversion: Tracking AdWords advertising campaigns
  • DoubleClick: Google's banner advertising service

These cookies remain active for a period of thirteen months from their installation.

Article 14 – Photographs and representation of products

The images illustrating our products are provided for informational purposes only and do not constitute a contractual commitment. They are intended to give you a general idea of ​​the items and may differ slightly from the actual product. The publisher cannot be held responsible for any variation between the photographs and the products received.

Article 15 – Applicable Law and Jurisdiction

These terms of use are governed by French law. In the event of a dispute, jurisdiction is granted to the courts of the district where the publisher's registered office is located, unless a specific legal provision designates another jurisdiction.

Contact

Email: support@marvesca.com
Telephone: +447520636124

Customer service: Mon–Fri, 9am–6pm GMT

Legal information

Marvesca is part of Marvesca LTD (UK) .

Company number: 16487749
DUNS Number: 233848914

Address :
 71–75 Shelton Street
Covent Garden
London WC2H 9JQ
United Kingdom